Quality Commitment

Your satisfaction. Our commitment.

From design to after-sales service, we are committed to the satisfaction of our customers, both current and future. We owe it to you, and we owe it to our own history. Because our mission remains the same: to ensure your satisfaction and provide you with the best driving experience.

Current Campaigns

Who is affected? What measures are being taken for our customers? How can you benefit?

PureTech Engines

Customer Support

Concrete measures to support your Peugeot vehicle. Special coverage and a support platform.

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AdBlue Tanks

Customer Support

Extended special coverage is in place to support you in dealing with issues related to the urea tank (AdBlue).

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BlueHDi 1.5

Recall Campaign

Find here all the essential information regarding the recall campaign and the steps to follow.

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See other recall campaigns

Need Help?

A PEUGEOT advisor is here to listen

CALL 0800 042 2422

Our Commitments

An approach based on trust in the quality of our actions, at every stage and at all levels.

PEUGEOT CARE: Up to 8 Years Peace of Mind
PEUGEOT Care delivers peace of mind by providing comprehensive cover that allows for the replacement or repair of faulty mechanical, electrical, or electronic parts. This cover will last for up to 8 years or 100,000 miles, whichever happens first. PEUGEOT Care is activated when following the scheduled servicing plan for your vehicle. Full terms and conditions apply.

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Return of keys after your Peugeot vehicle has been taken care of

Our Network

Our network is designed for you. At every step — maintenance, advice, trade-in, or mobility solutions — our local teams are there to support you with care and expertise.

CONTACT A RETAILER

Range Quality

At Peugeot, quality and reliability are at the heart of our values and our commitment to our customers.
Today, we offer you a range of latest-generation powertrains — completely renewed — 100% electric, plug-in hybrid, hybrid, and internal combustion. We have designed them to the highest quality standards for greater satisfaction and driving pleasure.

Frequently Asked Questions

Find here the answers to the most common queries about our quality processes and standards.

What does PEUGEOT CARE over?

PEUGEOT CARE is service activated cover that offers the repair or replacement of faulty parts. Full terms and conditions are here.

Is there a customer procedure to activate PEUGEOT CARE?

Yes, customers must take their vehicle to a participating Peugeot authorised repairer for their scheduled servicing. The vehicle must meet the eligibility and activation criteria as detailed in the terms and conditions.

Why there have been multiple recall campaigns conducted in recent months?

The recent recall campaigns reflect our commitment to safety and customer satisfaction. Whenever an issue arises, we act swiftly and responsibly to address and eliminate potential risks. Taking care of our customers is a priority at the heart of everything we do.

What about the current versions of the PureTech engine — are there still issues?

As part of our ongoing commitment to improving the quality of our products, PEUGEOT has implemented technical solutions to address the identified issues with the 1.2 Turbo engines. Robust corrective actions have been taken to ensure the reliability of our engines.