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Professional Mechanic Inspection and Diagnosis of Peugeot PureTech Engine

PEUGEOT PureTech Engines

Our Solutions

Trust in your PEUGEOT vehicle is essential. We have faced quality issues affecting some of our PureTech engines, and we are fully committed to providing concrete solutions for customers who have experienced difficulties.

Your Trust, Our Priority

Concrete solutions designed with you in mind.

What support can I benefit from if my PureTech engine has an issue?

  • Customer Support Portal

    We have launched a Customer Support Programme Portal to enable customers who have already paid for certain repairs to specific generations of PureTech 1.0 and 1.2 engines, within the Stellantis Network, to check eligibility for support via a fast and convenient process. The repairs for which support may be applied concern an oil pressure issue (resulting from a premature degradation of the timing belt) and/or excessive oil consumption. Peugeot implemented extended coverage for previous generations of the PureTech 1.0 and 1.2 engines in March 2024, covering 100% of the costs for up to 10 years or 112,000 miles for both parts and labour, under certain conditions.
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CONTACT A RETAILER

I have already paid for repairs related to the timing belt or excessive oil consumption, what compensation will I get?

  • PureTech Support Platform

    If you had repair expenses with these engines due to excessive oil consumption and/or premature degradation of the timing belt between January 1, 2022, and March 18, 2024, you may be entitled to support.

     

    An online portal is available to enable you to submit your application online and provide the documents required for the assessment. This allows your support request to be processed quickly and conveniently.

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SUBMIT YOUR CLAIM

  • About the Current Versions of the PureTech Engine

    As part of our ongoing commitment to quality, we have implemented technical solutions to address issues identified in the 1.2 Turbo engines. Robust corrective measures have been put in place to ensure the reliability of our engines.

Frequently Asked Questions

When should I replace the timing belt on my PureTech engine?

The intervals for replacing the timing belt, in order to ensure the reliability of your engine, are specified in your vehicle’s service booklet. It is recommended to consult this document to find the exact schedule suitable for your PureTech engine.

How can I track the progress of my claim on the platform?

You can track the progress of your claim at any time through the platform’s support service. If you need further information or assistance, our customer service team is at your disposal.

Peugeot customer on the phone with the PureTech engine warranty service

An Advisor Ready to Listen

Contact our customer service team.

  • CALL US ON 0800 042 2422

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Our advisors are here to help you.